How do you cancel your order before delivery?
If the order or the item(s) that you want to cancel and have not been delivered yet, you can write to our customer support team.
Feel free to call (for sales and
services): 9999744159/ 9614829829 (10 am to 7 pm)
and Email us at Sales/Marketing: firstname.lastname@example.org, Service: email@example.com
Our experts will
review the reason for your cancellation and we‘ll cancel it without any further
delay and the money will be refunded to you after the cancellation request is
duly processed by us.
How will you get refund?
• In case, payments are done through credit/debit cards or net banking, it will take 3-4 business days for your refund to be processed and the amount to be transferred back to the source account. If the payment was done through public sector banks, it can take up to 10-15 working days.
• For cash on delivery transactions, we will initiate a bank transfer against the amount, against the billing details shared by the customer. This process will be completed within minutes of receiving the products back and your bank details on our Email- customercare@ jqrsports.com.
Will you get the complete refund for the order you've cancelled?
Yes, don’t worry! We’ll surely refund the entire amount for a cancelled order.
What if it is the case of cancellation once the delivery has already been done?
After when you make the complaint about getting damaged product or any other issue, we will try to resolve the objective. Otherwise, we'll process the request without any delay. Once the products have been received by us we will process the refund after evaluation and verification of returned product at our warehouse.
• Please make sure that you put the product in the original box packing along with inbox accessories and Invoice.
• Handover the product to our logistic agent and take receiving from him
• It is important to Emails scan copy of Receiving of sale return to our customer care at customercare@ jqrsports.com
After all these steps, we will start the procedure of your payment return.